Frequently Asked Questions

For assistance, please contact us on WhatsApp at +92 317 7480889, and we’ll guide you through the process.

We understand that some products might not meet your expectations, but we have a no-returns policy. All our sales are final. However, in exceptional cases, we may consider accepting a return or exchange. Please contact us directly to discuss your situation, and we’ll review it on a case-by-case basis.

No, we do not offer pre-owned watches. However, we do have a wide selection of new luxury timepieces available on our website.

We ship all items through renowned couriers for reliable and timely delivery.

No, all our watches are 100% authentic and sourced directly from the manufacturer/distributor.

Your tracking number, provided by our sales representative, allows you to monitor your order’s status through our website or courier service. Our estimated delivery time is 3-7 working days. If your parcel hasn’t arrived within this timeframe, please contact our customer service team for assistance.

Packaging may vary depending on the product, but we ensure that all of the items are securely packed to provide maximum protection during shipping.